Verify your account

Mrjones Casino: Unverified today, verified in two hours

Every licensed casino has to know who it pays, so Mrjones Casino checks your identity once, usually inside 2 hours.

Issued under licence ALSI-566940 by the Anjouan Offshore Finance Authority and independently audited by iTech Labs, eCOGRA, and BMM Testlabs.

The essentials

Your details, checked once

After this table you will know who checks, how long it takes and where to ask

Who runs the check

Mrjones Casino LLC

Under which license

Anjouan Offshore Finance Authority, ALSI-566940

How long it takes

2 hours

When it is required

At the latest before the first withdrawal

Questions about documents

[email protected]

Minimum age checked

18+

Clear on the first try

What makes a first upload pass?

Use this the moment your account asks for documents or a pending withdrawal stalls

No list, no guesswork

Open the verification section of your account and read the list of required items there, because the exact set can differ for each player.

Keep every corner in the shot

Photograph your photo ID flat on a dark surface with all four corners inside the frame and no glare from a lamp or window.

Card proof, safely masked

For a payment card image, cover the middle digits and keep the first six, the last four and the cardholder name readable.

How long is the wait?

Leave the tab alone while a reviewer looks at your files; most sets are decided inside 2 hours and you get an email either way.

Four files

Three documents and one possible selfie

We keep the list short and the standards strict, so a clean copy is decided quickly

Photo ID

ConfirmsYour name, face and age

Must showAll four corners, clear face, no glare

Proof of address

ConfirmsWhere you live now

Must showYour name, full address, date within three months

Payment card image

ConfirmsThe card you paid with is yours

Must showFirst six and last four digits, your name

The three common refusals

Do you live somewhere else now? An old utility bill falls outside the accepted window, so the address on it no longer proves where you live today. Send a bill dated within the last three months Pick a document showing your street address

Expired then, valid now. An ID past its date is refused outright, because a lapsed passport or licence can no longer confirm who holds the account. Use a currently valid photo ID Renew first, then upload the new one

Cut off then, complete now. A document that is not fully visible gets rejected, since cropped corners or glare hide the parts the check has to read. Fit all four corners in the frame Retake away from direct light

Routine papers, not an accusation

Mrjones Casino holds license ALSI-566940 from the Anjouan Offshore Finance Authority, and that licence obliges us to check where deposited money comes from. Expect this as routine housekeeping, not a suspicion about you.

Depending on your case, one or two of these may cover it:

Recent payslips from your employer
Bank statement showing salary credits
Tax return or notice of assessment
Proof of a pension or benefit
Sale contract for an asset

A knock at the door

Why now, of all times?

Clears up the worry that the check means something is wrong with your account.

Why the mismatch?

A misspelt surname or a different address on file triggers a quick match-up, so send the photo ID that carries the correct spelling.

Check the new card

A fresh card or wallet gets a short look, because new payment routes need the name on them to line up with your account.

Before any play

Age is confirmed early, since the 18+ rule of this market applies before any play is counted.

Clear the first payout

Your first withdrawal is the latest point we can hold it, so verification completes there and the payout can then move.

No surprises at payout

Why do you want my bank statements?

By the end you will know what each request is for and how to handle it.

Why does the casino want to know where my money came from?+

The source of funds check is a routine duty of our Anjouan licence in the fight against money laundering. It looks at how you fund your play, not at how you spend it, and it says nothing about your character. Most players answer it with a payslip or a bank statement and hear nothing more.

Will I have to send the same papers again later?+

Usually not: once your file is approved it stays on record and your future withdrawals skip the paperwork. The exception is a real change on your side, such as a new card, a new address or an expired passport. In that case we ask for the updated item only, not the whole set.

What happens if my name has changed since the ID was issued?+

Send the identity document you hold now together with the paper that links the old name to the new one, such as a marriage certificate or a deed poll. Our verification team then matches both records before clearing your file. Write to [email protected] and they will confirm which copy they need.

Can I upload my papers straight from my mobile?+

Yes, the upload window accepts photos taken on a phone, and most players use it that way. Keep the whole document inside the frame, avoid shadows and flash glare, and check the text is readable before you send. Blurred or cropped pictures are the most common reason a second attempt is needed.

One of my documents was turned down. What now?+

You get a note telling you which item failed and why, and nothing else in your file is affected. Most refusals come from a cut edge, a glare patch or an expired date. Send a fresh copy of that single item and the review starts again from the top of the queue.

Do I have to be verified before I can withdraw?+

Yes. Our licence requires the check at the latest before your first withdrawal, so it must be complete before any payout leaves. We may also ask for it sooner, at registration or when you make your first deposit, so sending the papers early avoids a wait later.

Which regulator issues the licence behind these checks?+

We hold licence ALSI-566940 from the Anjouan Offshore Finance Authority, granted to Mrjones Casino LLC under company number 471631. That authority requires identity and source of funds checks, which is why the process exists. Questions about the licence itself can go to [email protected] at any hour.