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Where are the responsible gambling tools at Mrjones Casino?

Play only from 18+, and deposit limits, loss limits, session time reminders, self-exclusion and reality checks sit in every account.

Issued under licence ALSI-566940 by the Anjouan Offshore Finance Authority and independently audited by iTech Labs, eCOGRA, and BMM Testlabs.
Five essentials

Your safeguards here, settled in one glance

Five facts that answer where you stand and who to reach tonight.

Minimum age18+
Licence heldALSI-566940 (Anjouan Offshore Finance Authority)
National registerBetStop
National Gambling Helpline1800 858 858
Limit questions[email protected]
When play speeds up

A slower evening, on purpose

Quiet tools, always in the account, matching how this brand prefers to work.

Put a cap on deposits
A ceiling on what you put in keeps money in your pocket rather than the balance. Switch it on at sign-up, or before a long weekend.
After a heavy hour
This one watches the night as a whole, not a single spin. Turn it on if a bad hour has ever pushed you to chase it back.
A reminder mid-session
A gentle nudge arrives while you are still playing, so you notice the clock. Set it if sessions have ever stretched past what you planned.
Should I step away for a while?
Chosen from the account when play has stopped feeling like a pastime. Your access closes, and the decision is made once rather than every evening.
Is this still the same session?
A short pause in play shows the time spent and the money moved. Switch it on when you want the numbers visible without doing the sums.
Your settings

A limit in four quiet steps

Here is the whole route from the profile menu to a saved ceiling.

Find the profile menu
Log in and open your profile from the menu at the top of the page. Check you are in your own account, not a shared screen.
Which control do you need?
Pick the control you want: deposits, losses, session reminders, reality checks or exclusion. Each one is separate and can run alongside the others.
Short stretch or long?
Choose how long the setting should run before you confirm it. Longer stretches suit a habit you want held steady rather than changed weekly.
Confirm and read it back
Save the change and read the confirmation on screen. If it does not appear, message support and they will check the account with you.

What a household can put in place

When are documents needed? Anyone signing up confirms they are 18 or older, and the account is checked against identity documents before the first withdrawal. One account per person only; duplicate accounts are closed.

Blocked first, explained later. A parent can install blocking software on a shared laptop or phone so gambling pages simply will not load. Set it before a teenager uses the device, not after.

A steadier way to start. Loved ones get further by talking about money and mood without blame than by arguing about a last bet. The National Gambling Helpline on 1800 858 858 advises relatives too, day or night.

Notice the moment it stops being fun

By the time the fun has gone, money is usually already spent. Noticing these signals early lets you set a limit in your account, or take a short pause, before a bad patch turns into a habit.

Read through and see whether any of these sound like your own week.

  • Chasing a loss with a bigger deposit
  • Hiding how much time you spend playing
  • Borrowing money to keep your balance up
  • Playing past the point you planned to stop
  • Feeling flat or restless on a night off
  • Lying to family about what you lost
  • Spending money set aside for bills
The night you need someone

Where does help come from in Australia?

This block settles who answers, at what hour, and that speaking up costs nothing and stays private.

National Gambling Helpline
Trained counsellors answer every hour of every day, for players and for the people who live with them, by phone, chat or email, and nothing you say leaves the call. 1800 858 858 gamblinghelponline.org.au
Gamblers Anonymous Australia
Meetings run by people who have been through it themselves, held across the country, where players and their relatives can sit down with others who understand the pull. gaaustralia.org.au
National Debt Helpline
Specialist financial counsellors help untangle gambling debt on weekdays, free of charge, and can point a household towards the next practical step. ndh.org.au

Choose the length of your break

A short time-out. Start a time-out from your account settings and access pauses for the hours or days you pick. When the chosen stretch ends, your account reopens by itself, and play picks up where you left it.

Am I ready to shut it down? Closing your account in the casino locks access for a long period, and the door stays shut for the whole stretch. Raising it early is not offered, so pick a length you can live with.

Should I register with BetStop? BetStop, run by the Australian Government through ACMA, blocks licensed wagering providers from taking your bets or sending marketing, for a minimum of three months. Apply online and it takes a few minutes, with a support person named if you want one. betstop.gov.au

Five short answers

Can a limit be undone once it is set?

By the end you will know how each tool behaves and who answers the phone.

Can I change a deposit limit later on?+
Downward changes take effect shortly after you confirm them in the account section, so a tighter cap is available to you straight away. Raising a limit is a different matter: it is not possible to undo a reduction at will, and a higher figure needs a fresh request from the same place in your profile. Treat the first number as the one you will live with.
Can a self-exclusion be lifted before the period ends?+
No. A self-exclusion in your Mrjones Casino account runs for the whole period you chose and cannot be shortened partway through. Choose the length with that in mind; a shorter pause exists for the weeks when you simply want distance rather than a closed door.
Is the limits section the same on my phone?+
Yes. The mobile version of your profile carries the same account section, so the ceilings, reminders and reality checks can be arranged from a phone in the same few taps. Nothing is added or withheld for smaller screens; the choice is identical, only the layout shrinks.
Where do I turn if someone close to me plays too much?+
Ring the National Gambling Helpline on 1800 858 858, free at any hour, and say you are calling about a relative rather than for yourself. Their counsellors advise family members as well as players, and can point you to services nearby. Gamblers Anonymous Australia runs peer meetings you may also find useful.
What does a short pause do to my account?+
A pause blocks your access for the stretch you pick, then lifts by itself on the day it expires, leaving your balance and history intact. Play becomes possible again once that period is up; no message from support is needed to restore it.

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